Study Sparkz FAQ

FAQ

How is a tutor chosen for my child?

When dealing with a tutoring company, you trust it to hire the right person for your child — so be sure you agree with the company's philosophy. We have over 300 tutors who are experienced in their subject of expertise. We begin by reviewing the information gathered from the Study Sparkz Academic Needs Assessment and goals that you and your child want to achieve. From this we select from the Study Sparkz tutors who are experienced in the topics that need improvement or enrichment. We then review the tutor’s subject of expertise and determine if they know how to teach. Knowing the material does not always mean the tutor knows how to teach. We want to make sure which tutor will best relate with your child in learning style, personality and interest. We feel so confident that we guarantee it.

How can I be sure my child is getting a good tutor?

The Study Sparkz tutors are composed of motivated, specialized instructors who are experts in their area of study. Each of our enthusiastic instructors is skilled in clearly explaining subject matter. Every Study Sparkz tutor goes through a rigorous background check and qualification processes to ensure only the best instructors teach your child. Less than 10% of all tutors that apply to work with us are selected. All tutors need to demonstrate their research skills, their level of expertise, etc.

What are the tutor's qualifications?

Almost all of our tutors have at least a bachelors degree or above. Many have their masters in Education and specific areas. We have specialized training for elementary school students and special needs students. All potential tutors go through a thorough background check and are tested on their content knowledge.

How do you screen tutors that come into my home?

All tutors are subject to a rigorous interview process that involves a phone interview, an in-person interview (see above) and background checks. We will provide prospective parents with references for the tutor that Study Sparks recommends for your child upon request.

What programs does Study Sparkz offer?

Study Sparkz creates individual learning programs according to the goals and needs of each child. We can provide tutoring in nearly every subject (except art, music, dance) including study skills, test preparation or special needs. Study Sparkz offers in-home tutoring to inspire confidence in all kids pre-K through 12th grade as well as college level. For more details on our programs, please check our website.

What programs does Study Sparkz offer?

Study Sparkz creates individual learning programs according to the goals and needs of each child. We can provide tutoring in nearly every subject (except art, music, dance) including study skills, test preparation or special needs. Study Sparkz offers in-home tutoring to inspire confidence in all kids pre-K through 12th grade as well as college level. For more details on our programs, please check our website.

Does Study Sparkz offer a guarantee?

Yes, Study Sparkz offers two guarantees. They both demonstrate to you our commitment and dedication to helping your son or daughter be successful. Our first is that we provide the best tutor match for your child and you will be 100% satisfied. Our second is our one grade level improvement guarantee.

We guarantee that your child will improve one grade level in the subject we have been working on with a commitment of 4 tutoring hours per week. If, by the end of 3 months this has not been achieved, you receive $1000 credit towards more tutoring.

How many times a week will my child meet with a tutor?

Working with you and your family, Study Sparkz will determine the number of tutoring sessions per week, based on your child’s specific needs. We understand that parents and children have extremely busy schedules. Therefore, we offer flexible schedule options 7 days a week.

What kind of improvements can I expect to see?

Your child will be given a Study Sparkz Progress Assessment after 6-10 weeks of tutoring. We guarantee that your child will improve one grade level in the area we have been working on! We often find that once a student begins making progress in their remedial tutoring program, he or she begins to want more by studying other subjects or changing the focus of tutoring to an enrichment program. When students and parents begin seeing the doors open due to success, an entirely new world is open. What might initially have been a goal of graduation and entering a local community college turns into the desire to be accepted into top universities with scholarships. According to our parents and students, the most noticeable improvement is a happier child, increased self-esteem and self-confidence.

Do I have to sign a long-term contract?

You do not sign a long-term contract. You may cancel at anytime by simply providing us your written notice. We will stop charging you 4 weeks from receipt of your written cancellation. 6-month contracts may have an administration fee to cancel.

What are your hours?

We understand that parents and children have extremely busy schedules; therefore, we offer flexible schedule options 7 days a week. The Study Sparkz office is open Monday through Friday, 10AM-7PM.

What is the Study Sparkz Academic Needs Assessment and why do we need to do one?

Your child will be given a Study Sparkz Progress Assessment after 6-10 weeks of tutoring. We guarantee that your child will improve one grade level in the area we have been working on! We often find that once a student begins making progress in their remedial tutoring program, will begin to want more, changing the focus of the tutoring into an enrichment program or students want to study other subjects. When students and parents begin seeing the doors open due to success, an entire new world is open. What might have been a goal of graduation and entering a local community college turns into wanting to be accepted into the top universities with scholarships. According to our parents and students, the most noticeable improvement is a happier child, increased self-esteem and self-confidence.

What forms of payment does Study Sparkz accept?

We offer a convenient automatic credit/debit card plan and automatic payments are charged/deducted every 2 weeks.